General terms and conditions

1.Purpose and scope of application

The present terms and conditions apply to all Domaine de la Poudié rentals booked via its website or directly.
They define the rights and obligations of the parties; they govern all stages necessary for the booking and follow-up of the reservation between the contracting parties.
Any reservation therefore implies the customer's full and unreserved acceptance of these conditions.
All customers acknowledge that they have the capacity to contract, i.e. that they are of legal age and not under guardianship or tutelage.
The term "the customer" or "the tenant" refers to the person staying at the Domaine and to the person who has paid for the stay, if these are 2 separate persons.

2 Enforceability of general terms and conditions

In any event, the version of the general terms and conditions applicable to the customer is that in force at the time of booking.

3. Length of stay

The contract is concluded for a fixed-term stay. Under no circumstances may the customer claim any right to remain in the premises.

4. Capacity

The Domaine de la Poudié is designed to accommodate a maximum of 14 people; it may under no circumstances be used as accommodation for a greater number of people, except with the express prior agreement of the owner. Failing this, the owner may refuse to accept the additional person(s), or the customer may be required to pay an additional rent. In any event, the owner will be liable for any consequences arising from this. The refusal of additional guests can in no way be considered as a modification or breach of contract on the owner's initiative.
With regard to receptions, the estate, with its several reception areas, can accommodate a larger number of guests, although the number of accommodations remains limited to 14 people.

5. Booking and payment

All bookings are subject to a deposit of 30% of the rental price at the time of booking, 30% 3 months before arrival and the balance no later than 1.5 months before the start of the rental period. If the booking is made less than 2 months before the arrival date, the full rental amount is payable at the time of booking.
The reservation becomes firm and definitive only on two conditions:
- on the one hand, the return of the rental contract (including the Internal Regulations and General Conditions) duly signed,
- on the other hand, the payment of the deposit(s) (or even of the total rental amount if the rental is concluded less than 2 months before arrival) within 7 days of the signing of the contract between the parties.

If these conditions are not met, the owner reserves the right to dispose of the property.

Rental payments must be made on time. Otherwise, the owner reserves the right to cancel the rental without refund of the deposit.

6. Cancellation of stay

Cancellation by the tenant, for any reason whatsoever, up to 3 months before the start of the scheduled rental period, does not give rise to the payment of any compensation whatsoever.
For cancellation by the tenant up to 1.5 months before the start of the scheduled rental period, the tenant is required to pay 50% of the total rental price.
In the event of cancellation by the tenant less than 1.5 months before the start of the rental period, the tenant is liable for full payment of the rental price.
Any stay commenced is payable in full.

7. Use of the premises

The customer must respect the peaceful nature of the premises and use them in accordance with their intended purpose. He undertakes to return the premises in good condition.

8. Security deposit

A security deposit is required prior to commencement of rental. This non-interest-bearing deposit, which can under no circumstances be considered as payment of part of the rent, amounts to €1,500.
The deposit will be returned in the form of a bank transfer or cash payment made before the keys are handed over. This amount will be returned to the customer within 7 days of the end of the rental period.
This deposit may be used to reimburse any damage or cover any additional cleaning costs that may be necessary.

9. Awards

Prices are given in Euros. They are subject to change at any time without notice. The prices shown include only the services strictly mentioned in the booking. Tourist tax (local tax) will be added to the price mentioned in the booking. The prices applicable are those in force on the day of booking. Only the price indicated in the booking confirmation is binding.

10. Responsibilities -Insurance

The customer is responsible for all damage caused by himself, by persons in his care and by persons accompanying him during his stay. They must be covered by civil liability insurance covering their own liability and that of persons accompanying them (such as main home insurance with a holiday extension for vacation rentals).
The customer must inform the owner of any damage caused. They are responsible for all damage caused during their stay and, in the event of damage to the premises made available, undertake to pay the cost of repair.
The customer undertakes to ensure that any accompanying persons and guests comply with all the rules and regulations of the estate (in particular the ban on smoking).

11. Animals

For reasons of hygiene and safety, dogs, cats or any other species of pet are unfortunately not allowed unless expressly authorized by the owner.
Should the customer fail to comply with this clause, the owner may refuse the animals. This refusal can in no way be considered as a modification or breach of contract on the owner's initiative, so that in the event of the customer's departure, the price of the entire stay remains the property of the owner.

12. Claims, disputes

Any complaint must be made to the owner as soon as possible so that it can be rectified.

13. Applicable law and jurisdiction

These terms and conditions are governed by French law. Without prejudice to any possible recourse to mediation, any dispute shall fall within the exclusive jurisdiction of the courts of the location of the Domaine, which is the subject of the rental.